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returns

RETURNING A ITEM

Standard Return Shipping

Before making your return please contact us for a Return Merchandise Authorization at 1-877-390-4080.

If you would prefer to use your own shipping method:
  • Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure full credit. It is recommended that you use UPS or Insured Parcel Post for your return.
  • Complete the return reason questionnaire on the packing slip and include it in the return package.
  • Before sending your return shipment, please remove all extra labels from the outside of the package.
  • Send the return package to the following address (unless your packing slip directs otherwise):

Returns Address:

LC Distribution Center
ATTN: Returns Dept.
4638 Shelby Drive
Memphis, TN 38118

  • Before making your return please contact us for a Return Merchandise Authorization at 1-877-390-4080.
  • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  • It is recommended that you use UPS or Insured Parcel Post for your return.
  • Keep the Return Tracking Number for your return package to monitor delivery status.
  • To receive credit, items must be returned within 30 days of delivery.
  • You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
  • Credit for gift returns will be issued to the original purchaser.
  • Shipping and handling costs, and other charges are non-refundable.
  • You will be refunded the return shipping cost if the return is a result of a manufacturing defect or shipping error.
30-Day Money-Back Guarantee

We want you to be fully satisfied with every item that you purchase from Liz Claiborne New York. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, or other charges.

To ensure full credit, the item must be returned in good condition, in original boxes (whenever possible), and with accompanying paperwork.

Credit

You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.