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privacy policy

Effective Date January 15, 2009

LCI Holdings, Inc. ("Liz") operates this Web site. Liz ("we" or "us") recognizes that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web site.

Please be advised that the practices described in this Privacy Policy apply to information gathered by us or our subsidiaries, affiliates or agents: (i) through this Web site, (ii) where applicable, through our Customer Service Department in connection with this Web site, (iii) through information provided to us in our free standing retail stores, and (iv) through information provided to us in conjunction with marketing promotions and sweepstakes. Except as described in the preceding sentence, the practices described in this Privacy Policy do not necessarily reflect our practices with respect to information gathered through other Web sites that we operate or through other off-line means.

If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at customerservice@lizclaiborne.com.

What Information About Me Is Collected and Stored?

We collect and store information that you enter into this Web site or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web site.

We collect and store certain other information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.

Also, like many Web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies do not contain personally identifiable information. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Cookies are not used on this Web site to store your account information; this information is stored securely on this Web site's server. When you log in at this Web site with your username and password, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of this Web site. Cookies are also used to track the identity of the Web site you visited immediately prior to visiting this Web site; otherwise, we do not track information about your use of other Web sites. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Web site.

We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

When you register with us as an online customer, we may ask for additional information, such as your favorite designers.
If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.

Is Information Collected From Children?

We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.

With Whom Do You Share Information?

We do not share with others, or sell or rent to others, any personal information that you provide to us through this Web site, through our Customer Service Department, or otherwise, except with your consent or as described in this Privacy Policy.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include: (a) payment processing and authorization, (b) fraud protection and credit risk reduction, © product customization, (d) order fulfillment, (e) shipping, (f) marketing and promotional material distribution, (g) Web site evaluation, (h) data collection, storage, management, analysis and, where applicable, cleansing, and (i) any other services designed to assist us in maximizing our business potential. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of LCI Holdings, Inc., or any of our respective affiliates, business partners, customers or others.

We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information generally is shared in an aggregated form.

We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.

We may transfer or share a copy of personal information about you in the event that Liz or one of its properties, affiliates or subsidiaries, goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via e-mail or prominent notice on our Web Site prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Liz to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. Liz specifically reserves the right to transfer or share a copy of personally identifiable information collected from this Web Site, or otherwise, to the buyer of that portion of its business relating to that information.

What Steps Are Taken To Keep Personal Information Secure?

We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Web site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Service Department by email at customerservice@lizclaiborne.com or by phone at 1-877-390-4080.

How Can I Access, Correct and Update Personal Information?

You can access, correct and update certain personal information that you have provided to us by clicking on "Manage Your Account" within the Help Desk area of this Web site.

Can I Indicate Whether or Not I Want To Receive Promotional Communications?

You will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you. Additionally you may email us at customerservice@lizclaiborne.com or call us at 1-877-390-4080 or write to us at Liz Claiborne, Consumer Relations, One Claiborne Ave, North Bergen, NJ 07047. Because customer lists often are prepared well in advance of an offering (sometimes few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

Even if you are removed from any such list, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.

What Happens When I Link To or From Another Web Site?

This Web site may contain links to Web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Web sites. We encourage you to be aware of when you leave this Web site and to read the privacy policies of each and every Web site that you visit.

If you have accessed this Web site through a link from certain of our advertising or marketing partners, this Web site may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Web pages is collected by us, and our use of this information is governed by this Privacy Policy.

What About Contests and Sweepstakes?

When we run a contest or sweepstakes relating to this Web site, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.

What About Online Surveys?

We may from time to time conduct on-line surveys. When you complete an online survey, we may ask for certain information including your age, zip code, shopping habits, email and/or mailing address. This information will be treated in accordance with this Privacy Policy.

How Will I Be Informed About Changes Regarding This Privacy Policy?

If we make any material changes to this Privacy Policy, we will post a notice on this Web site notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Web site periodically to see if any recent changes to this Privacy Policy have occurred.






SAFE HARBOR PRIVACY POLICY
Policy Statement & Scope

Liz Claiborne, Inc. and its subsidiary and affiliated companies in the United States (collectively "Liz", "we," "us," or "our") make reasonable efforts to protect the privacy of those customers, employees and other persons who entrust us with their personal information. Liz's privacy program and data security activities are governed by a number of policies and procedures. This Safe Harbor Privacy Policy sets forth how Liz handles "Personal Data", "Sensitive Personal Data" and "EU Employee Data" (as such terms are defined below, and collectively, the "Data") that is collected in and transferred from countries in the European Union ("EU") to Liz in the United States. Such Data is transferred to the United States for purposes of managing our workforce, handling customer service, product order and account management activities, marketing our products and services, and otherwise maintaining our customer relationships and advancing our business. In furtherance of those activities and such Data transfers, Liz adheres to the Safe Harbor privacy principles and the corresponding fifteen (15) Frequently Asked Questions developed by the United States Department of Commerce in coordination with the European Commission (the "Safe Harbor Principles"). For more information about the Safe Harbor Principles and program, please go to http://www.export.gov/safeharbor.

Definitions
The following terms are used throughout this Safe Harbor Privacy Policy and are defined here for ease of reference:

"Agent": Means a third party that processes or otherwise uses Personal Data on behalf of and under the instructions of Liz.

"EU Employee Data": Means personally identifiable human resource data about individuals who are employed or otherwise engaged by Liz or our affiliates, subsidiaries or business partners in the EU. 

"Personal Data": Means any information that identifies an individual, whether collected online or offline and regardless of format.  Personal Data does not include information that is aggregated, pseudonymized, encoded or rendered anonymous, or publicly available personal information that has not been combined with non-public personal information, or information that pertains to a specific individual, but from which that individual could not reasonably be identified.

"Sensitive Personal Data": Means personal information that is not EU Employee Data and that reveals the individual's race, ethnic origin, political opinions, religious beliefs, criminal record or that concerns the individual's own health or sex life.

Safe Harbor Principles
Liz has adopted the seven Safe Harbor Principles of notice, choice, onward transfer, access, security, data integrity and enforcement with respect to Data that is collected in and transferred from countries in the EU to Liz in the United States.

1. Notice. This Safe Harbor Privacy Policy informs individuals about the purposes for which we collect and use Data, how to contact us, the parties to which that information may be accessible, and the choices and means, if any, that Liz offers individuals for limiting the disclosure of such Data to non-Agent third parties.

2. Choice. Before Liz uses Personal Data or EU Employee Data for a purpose that is incompatible with the purposes for which the Personal Data or EU Employee Data was originally collected or subsequently authorized, or transfers Personal Data or EU Employee Data to a non-Agent third party for the purpose of allowing the non-Agent third party to exercise independent control over the Personal Data or EU Employee Data, the affected individuals will be given an opportunity to decline (opt out) having their Personal Data or EU Employee Data so used or transferred. The same choice principle shall apply to Sensitive Personal Data, but in the event that the Data is Sensitive Personal Data, the affected individual's explicit consent (opt in) will be obtained prior to such use or transfer.

3. Onward Transfer. Liz may transfer Data to its Agents once it obtains assurances that the relevant Agents will adequately safeguard the Data that is transferred to them. Such assurances may take the form of a contract obligating the Agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, Safe Harbor certification by the Agent, or the Agent being subject to an EU data protection directive or adequacy finding. If Liz learns that an Agent is using or sharing Data in a way that is contrary to the assurances obtained, we will take reasonable steps to prevent or stop such activity. Liz may transfer Personal Data to a non-Agent third party where such transfer is consistent with the notice and choice principles detailed above or as otherwise set forth in this Policy.

4. Access. For those individuals who duly request it, Liz will provide such individuals with reasonable access to Data that it holds about them, except in those circumstances that are set forth in the Safe Harbor Principles, such as when the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy or when the rights of persons other than the Data subject’s would be violated and except in those instances where the access being requested relates to Employee Data and the person making the request is not otherwise entitled to such access under the local labor or employment laws governing such person's employment. For those individuals who receive access, Liz will take reasonable steps to permit such individuals to correct, amend or delete information that is demonstrated to be inaccurate or incomplete.

5. Security. Liz will take reasonable administrative, technical and physical precautions to protect Data in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

6. Data Integrity. Liz will take reasonable steps to ensure that Data that is stored on its servers is used, processed and maintained in a condition that is compatible with the purposes for which it has been collected or subsequently authorized, subject to any deficiencies in the condition of the Data that existed at the time Liz received such Data.

7. Enforcement. With respect to Personal Data and Sensitive Personal Data, Liz will assure compliance with the Safe Harbor Principles by investigating and attempting to resolve complaints regarding violations of this Safe Harbor Privacy Policy directly with the complainant, and in the event that the complaint cannot be resolved by Liz internally, the complainant may submit the matter to binding arbitration administered by the American Arbitration Association (the “AAA”) and conducted before a sole arbitrator pursuant to the Rules and Procedures established by the AAA. The arbitration shall be held at a location determined by the AAA pursuant to the Rules and Procedures, or at such other location as may be mutually agreed by the complainant and Liz. The arbitrator (a) shall not have the power to award punitive damages against the participant or Liz; and (b) shall have no authority to resolve claims on a class or representative basis; the arbitration can decide only the complainant's and/or Liz's individual claims and the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. In the event that we or such arbitrator determines that we did not comply with this Policy, we will take appropriate steps to promote future compliance. If any part of this Enforcement provision is deemed to be invalid or otherwise unenforceable or illegal, the balance of this Enforcement provision shall remain in effect and shall be construed in accordance with its terms as if the invalid or illegal provision were not contained herein. For more information on the AAA, please visit their website at www.adr.org.

With respect to EU Employee Data, Liz will assure compliance with the Safe Harbor Principles by investigating and attempting to resolve complaints regarding violations of this Safe Harbor Privacy Policy directly with the complainant, and in the event that the complaint cannot be resolved by Liz internally, the complainant may submit the matter to the dispute resolution program provided by the European Data Protection Authorities ("DPA's") panel. Liz will then undertake to comply with any advice that may be given by the DPA's in the matter.


How To Contact Us

Liz has a privacy officer ("Privacy Officer") who is responsible for Liz's compliance with and enforcement of this Policy.  Liz's Privacy Officer is available to any of its customers or others who may have questions concerning this Policy.  Relevant contact details are as follows:

Liz Claiborne, Inc.
One Claiborne Ave.
North Bergen, NJ 07047
Attention: Privacy Officer (Office of the General Counsel)
SafeHarbor@lizclaiborne.com

Limitation on Scope of Principles

Liz may disclose Data as necessary in connection with the sale or transfer of all or part of its business.  Adherence by Liz to these privacy principles may be limited to the extent required for Liz to meet its legal, governmental, national security or public interest obligations or as otherwise permitted under the Safe Harbor Principles.

Changes to this Safe Harbor Privacy Policy

Liz may amend this Safe Harbor Privacy Policy, from time to time, consistent with the Safe Harbor Principles.  When we do so, we will revise the "last updated" date at the bottom of this Policy.  For material changes to this Safe Harbor Privacy Policy, we will place a notice on the company Web site by revising the link on the home page to read "Updated Safe Harbor Privacy Policy" for sixty (60) days.  Providing Data to us after such notice constitutes acceptance of such changes.

            Effective Date
            This Safe Harbor Privacy Policy is effective as of July 14, 2009.